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Jail FAQs

  1. When may I visit an inmate?
  2. How can I mail a letter to an inmate?
  3. When can I deposit funds into an inmate's commissary account?
  4. How can I post bond at the jail for an inmate?
  5. What do I do if my phone service provider will not accept collect calls from the jail?
  6. How can I have collect calls originating from the jail blocked from my phone?
  7. Are telephone or written messages accepted to be relayed to inmates?
  8. What items can a jail inmate take to prison? What happens to an inmate's personal property that is left behind at the jail when the inmate is transferred to prison?
  9. Can a jail inmate's property be released to me or another person by the inmate?
  10. What can I send through the mail to an inmate? Is mail checked for contraband?

 

 

1. When may I visit an inmate?

You may visit an inmate via remote video over a capable electronic device, for a fee, at your convenience from any location every day between 7:00AM and 1:45PM, and again from 2:15PM to 5:30PM. Each inmate is limited to one half-hour visit every 24 hours. You may access the remote video visitation system through www.inmatecanteen.com.
You may also visit an inmate via remote video without a fee, on the same days and during the same time frames as listed above, from video kiosks located in the lobby at the Sheriff's Office.

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2. How can I mail a letter to an inmate?

Any letter for a jail inmate should be addressed as follows:

Erie County Sheriff's Department
Attn: (Inmate's Name)/Jail
2800 Columbus Avenue
Sandusky, OH 44870

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3. How can I deposit funds into an inmate's commissary account?

Funds may be deposited into an inmate's commisssary account by any of the following methods:
  1. Online at www.inmatecanteen.com; and/or
  2. With cash, debit card, or credit card through the kiosk located in the lobby of the Sheriff's Office.

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4. How can I post bond at the jail for an inmate?

Other than surety bonds posted by an approved bond agent, bond in the correct amount must be posted in the form of a money order only. The money order must be made payable to the court of jurisdiction, and the purchaser's or remitter's information must be included on the money order. Money orders that have been altered, are damaged, have questionable validity, and/or have been issued by foreign banks will not be accepted for bond. Cash, checks in any form, and/or credit cards will not be accepted for bond.
Bonds are not accepted at the jail for the Vermilion Municipal Court. All bonds for the Vermilion Municipal Court are accepted at the Court during normal business hours, or at the Vermilion Police Department after hours.
Surety bonds, for any court except for the Vermilion Municipal Court, are accepted at the jail any time from an approved bond agent.

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5. What do I do if my phone will not accept collect calls from the jail?

Contact the jail telephone service provider, Correctional Billing Services, at 1-800-844-6591 for a resolution.

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6. How can I have collect calls originating from the jail blocked from my phone?

Contact the jail telephone service provider, Correctional Billing Services, at 1-800-844-6591 for a resolution.

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7. Are telephone or written messages accepted to be relayed to inmates?

        No. However, text or email messages may be forwarded to an inmate via www.inmatecanteen.com for a fee. 

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8. What items can a jail inmate take to prison? What happens to an inmate's  personal property that is left behind at the jail when the inmate is transferred to prison?

Ohio Department of Rehabilitation and Correction policies prohibit the possession of any personal property by an inmate conveyed to prison from the county jail. Any personal property left behind at the jail by an inmate conveyed to prison will be released to a person of the inmate's choosing within fourteen (14) days after the inmate leaves the jail. Any property not claimed after that fourteen (14) day time period wil be discarded.

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9. Can a jail inmate's property be released to me or another person by the inmate?

Keys, credit cards, and legal documents may be released by an inmate to a person of the inmate's choosing at the discretion of the Corrections Officers. No other property will be released.

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10. What can I send through the mail to an inmate? Is mail checked for contraband?

Personal mail is accepted for inmates. All mail is opened and checked for contraband that is prohibited by policy prior to being distributed to the inmate. Photographs, books, envelopes, and stamps - along with any other item(s) deemed by policy or at the discretion of the Corrections Officer examining the mail to be contraband, will not be accepted for distribution to an inmate and will be discarded. Inmate to inmate mail will not be distributed, but will be examined for contraband and will then be destroyed for security purposes.

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