Family & Workforce Development

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Family and Workforce Development

Tina Krueger, Deputy Director Community Services


Family & Workforce Development offers assistance with finding employment as well as helping eligible individuals with Medicaid, food stamps, cash assistance, and child care needs. Needs that we are unable to fulfill within the Family & Workforce Development Unit are referred to other available community resources. It is the goal of the Family and Workforce Department to help each family attain family stability. 

Food and Nutrition Services (FNS)

The Food Assistance Program - formerly called food stamps and known nationally as the Supplemental Nutrition Assistance Program (SNAP) - helps eligible low-income Ohioans stretch their food budgets and buy healthy food.

You may qualify for benefits if your household's gross monthly income is at or under 130 percent of the federal poverty guidelines. These guidelines change yearly; you can find the current figures at

You can find information about applying for SNAP benefits at the following websites:

Ohio Benefits online applications


USDA Prohibits Discrimination

The U.S. Department of Agriculture (USDA) prohibits discrimination in all its programs and activities on the basis of race, color, national origin, sex, religion, age, disability or political beliefs. For more information or to file a complaint of discrimination: or write to:

USDA, Director, Office of Civil Rights
Room 326-W, Whitten Building
14th and Independence Avenue, SW
Washington, D.C. 20250-9410

or call (202) 720-5964 (voice or TDD).

USDA is an equal opportunity provider and employer.

Health Care Coverage

Free or low cost health care coverage for your children or for your entire family is available for those who qualify through the Healthy Start / Healthy Families Program.

Medicaid for the aged, blind, disabled, pregnant women, children and families is available for eligible individuals. 

In addition, help can be extended in paying the cost of nursing home care and child care expenses. 

Applications are available upon request so determination of eligibility can be explored. 

Fraud Unit

Family & Workforce Development actively pursues collection of payments issued to a participant in error. The Fraud Unit investigates taxpayer complaints. To report cases of suspected fraud, please contact Neil Yingling at (419) 627-4451 or email [email protected]

OhioMeansJobs - Erie County

Are you looking for employment in Erie County?  OhioMeansJob is the external website which not only allows job seekers to search for employment, but also provides valuable employment information.  We can help you find employment if you are unemployed or under-employed.  We assist customers in navigating the Internet, creating resumes, completing job applications, and preparing for interviews.  

Available Programs

The Workforce Innovation and Opportunity Act (WIOA) program is able to assist customers to obtain employment by helping with funding training to obtain a marketable skill for an in-demand occupation.  Occupations include:  Heavy Tractor-Trailor Truck Drivers, Licensed Practical Nurse, Medical Assistant, Business Office Specialist and more.  If you are determined eligible and appropriate for this program, funding will include:  tuition, books, fees, supplies, and uniforms.

The Prevention, Retention, and Contingency (PRC) program is able to assist eligible customers with short-term training under $1,500, uniforms and supplies for training or employment, transportation, and/or rent assistance.

Comprehensive Case Management & Employment Program (CCMEP) is a program targeted at customers aged 14 - 24 whom have a barrier and need additional assistance in becoming self-sufficient.  

Ohio Works First (OWF) is cash assistance for eligible clients.  This program requires a work component and cooperation with child support.  

Publically Funded Daycare is available to assist eligible clients with daycare costs for a qualifying activity.  The initial income guideline is the 130% federal poverty level.   

Screener Window Hours

Monday 8:30am - 4:00pm
Tuesday 9:30am - 4:00pm
Wednesday  8:30am - 4:00pm
Thursday  8:30am - 4:00pm
Friday  8:30am - 4:00pm
Saturday Closed
Sunday  Closed

Report Medicaid Fraud

Reporting Suspected Medicaid Fraud
If you are a consumer looking for information on Medicaid programs and services, please explore our web site or contact the Consumer Hotline online or by phone at 1-800-324-8680. If you are Medicaid provider looking for information on enrollment, billing, training, fee schedules and rate, etc., please look through the Provider section of our web site. If you are in need of technical support call the Provider IVR at 800-686-1516.
Reporting Consumer Fraud
 The Ohio Department Medicaid is committed to identifying and eliminating fraud. Help us detect those who are taking advantage of Ohio's programs to assist needy Ohioans. Please click here to make an anonymous report. 
Reporting Medical Provider Fraud
 If you wish to report fraud being committed by a medical provider, call 614-466-0722 or click here for the Attorney General's office to make an anonymous report.
If none of the links above addresses your concern, the general Medicaid contact form is here. Thanks!

Reporting Unemployment Identity Theft


February 2, 2021


ODJFS Creates Online Portal for Employers to Report
 Unemployment Identity Theft 


COLUMBUS, OHIO – The Ohio Department of Job and Family Services (ODJFS) has created a new online portal that provides a direct way for employers to notify the agency if they believe their employees’ personal information was compromised and used to file fraudulent unemployment claims. 

Employers can visit and click on the “Report Identity Theft” button. They will then be directed to both the portal and additional resources. The portal includes a template that employers can download, complete and then upload to provide the names of multiple employees whose personal information may have been compromised. 

Many employers are alerted to the issue when they receive a “request for separation information” from ODJFS regarding an individual who is currently employed. This portal provides a secure way to expedite the reporting of this information to the agency.

Identity theft is a widespread national challenge. Many Ohioans have become victims, and their identities used to file fraudulent unemployment claims in both the traditional unemployment and Pandemic Unemployment Assistance programs. Last month, ODJFS issued 1.7 million 1099-G tax forms to individuals in whose names unemployment benefits were paid in 2020. Many of those individuals were never paid unemployment benefits and did not know their identity had been compromised until they received a 1099-G form.


The Ohio Department of Job and Family Services manages vital programs that strengthen Ohio families. These include job training and employment services, unemployment insurance, cash and food assistance, child care, child and adult protective services, adoption, and child support services. 



April 26, 2021
Ohio Department of Job and Family Services Warns Unemployment Claimants About Scam Texts, Emails, and Websites Designed to Steal Personal Information
COLUMBUS, OHIO –Ohio Department of Job and Family Services (ODJFS) Interim Director Matt Damschroder is alerting the public of fake websites that closely mirror the agency’s official website that are attempts to steal personal and banking information. The addresses of the fake websites in question are: and
“We know that individuals are receiving text messages and emails that link to these phony websites. It’s important to pay attention to know whether they are legitimate,” said Interim Director Damschroder. “Please look closely before clicking sites that look like the real deal but aren’t.” 
Account security is a top priority for the State of Ohio. Ohio Attorney General Dave Yost informed ODJFS about the fake site, Their review found that a Russian server houses the website, using a Chinese domain name. Customers alerted ODJFS to the illegitimate site
To avoid potential fraud Ohioans should:
  • Ignore all unsolicited text messages and never click on hyperlinks in emails or text messages that look suspicious.
  • Log in each week to your account and review personal information such as physical address, email address, and banking information.
  • Remember that ODJFS will not contact you to ask for your username or password. 
If individuals notice a change in their account information, they should:
  • Report immediately by calling 833-658-0394. ODJFS will then work with you to verify your identity and provide you with next steps, such as changing your Personal Identification Number (PIN) and reporting the theft to law enforcement.
ODJFS continues to work closely with the Ohio Attorney General’s Office, the U.S. Department of Labor’s Office of Inspector General and the FBI’s Cyber Crime Unit to shut down fraudulent activities and identify and apprehend criminals.

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