Job & Family Services

Effective Thursday, July 29th, all visitors coming into JFS MUST wear a mask. If you do not have a mask, one will be provided.   


We, the staff of the Erie County Department of Job and Family Services, are dedicated to serving our community by providing services that enhance the quality of family life. We value and depend on our partnership with other agencies and private citizens. We advocate self sufficiency in an environment that promotes professionalism and values diversity.

Any comments should be sent to: [email protected]

With precautions being put into place for COVID19, please utilize the email [email protected] to send all necessary documents (food stamp, medical, cash assistance, child support, etc.) to your caseworker. This mailbox is monitored and documents will be passed along timely to the appropriate caseworker.  To use the self service portals, please click one of the links below to be redirected to the appropriate site: 

Self Service Portal for Foodstamps, Medical, and Cash

Child Support Web Portal 

General Information

For SNAP, FDPIR, FNS, and Joint Applications: 
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. 
 
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights
               1400 Independence Avenue, 
               SW Washington, D.C. 20250-9410; 
(2) fax: (202) 690-7442; or
 
For any other information dealing with Supplemental Nutrition Assistance Program (SNAP) issues, persons should either contact the USDA SNAP Hotline Number at (800) 221-5689, which is also in Spanish or call the State Information/Hotline Numbers (click the link for a listing of hotline numbers by State); found online at: http://www.fns.usda.gov/snap/contact_info/hotlines.htm.
 
To file a complaint of discrimination regarding a program receiving Federal financial assistance through the U.S. Department of Health and Human Services (HHS), write: HHS Director, Office for Civil Rights, Room 515-F, 200 Independence Avenue, S.W., Washington, D.C. 20201 or call (202) 619-0403 (voice) or (800) 537-7697 (TTY). 
 
This institution is an equal opportunity provider.

Contact Us

Main Line (419) 626-6781
 
Family and Workforce Development Department 

Adams, Lori                              Extension:  4456               Email: [email protected]

Alt, Steven                                Extension: 4446                Email: [email protected]

Bulger, Kim                               Extension: 4438               Email: [email protected]

Daniel, Mary                             Extension: 4450               Email: [email protected]

Faggionato, Kim                       Extension: 4444               Email: [email protected]

Glass, Mariam                          Extension: 4453               Email: [email protected] 

Green, Rachel                           Extension: 4454               Email: [email protected] 

Griffith, Stephanie                   Extension: 4437               Email: [email protected]

Herchler, Kathy                         Extension: 4455              Email: [email protected]

Holbrook-Habeck, Angela       Extension: 4414              Email: [email protected]

Jenkins, Amber                          Extension: 4435              Email: [email protected] 

Jones, Lisa                                  Extension: 4449              Email: [email protected]  

King, Dolly                                  Extension: 4452              Email: [email protected]

Lambert, Bonnie                       Extension: 4439              Email: [email protected] 

Lindsey, Kristen                         Extension: 4447             Email: [email protected]

Overmyer, Stephanie               Extension: 4436              Email: [email protected]

Post, Michele                             Extension: 4461              Email: [email protected] 

Routsong, Sherri                       Extension: 4412              Email: [email protected]

Ryan, Erica                                 Extension: 4442              Email: [email protected]

Schenk, Wendy                         Extension: 4443              Email: [email protected]

Sharpe, Kayleen                       Extension: 5307              Email: [email protected] 

Taylor, Rachel                           Extension: 4448              Email: [email protected]

Tyree, Joe                                   Extension: 5304             Email: [email protected] 

Uhl, Laura                                  Extension: 4467              Email: [email protected]

Walton, Sandra                         Extension: 4440              Email: [email protected]

Weyant, Paige                           Extension: 4457              Email: [email protected]  

Williams, Shayla                       Extension: 4459               Email: [email protected]

Williamson, Brianna                Extension: 5303               Email: [email protected]  

Ohio Means Jobs Department

Delong, Carolea                        Extension: 4464             Email: [email protected]

Frisch, Rebecca                         Extension: 4468             Email: [email protected]

Irby, Lisa                                     Extension: 4469             Email: [email protected]

Mulder, Chris                             Extension: 4441             Email: [email protected]

Riddle, Trudy                              Extension: 4462            Email: [email protected] 

Roth, Rebekah                           Extension: 4445             Email: [email protected]

Spehar, Kelly                              Extension: 4475             Email: [email protected]  

Yingling, Neil                              Extension: 4411             Email: [email protected]

Fiscal Department

Bixler, Brian                               Extension: 4409             Email: [email protected] 

Haer, Deb                                   Extension: 4402             Email: [email protected]

Harris, Beth                                Extension: 4492             Email: [email protected] 

Lehner, Diane                            Extension: 4491             Email: [email protected]

Pickens, Pam                             Extension: 4493             Email: [email protected]

Administration Department

Balconi Ghezzi, Karen              Extension: 4400             Email: [email protected]

Hohler, Amber                          Extension: 4401             Email: [email protected]

Child Support Department 

Bahnsen, Mindy                        Extension: 4426              Email: [email protected]

Croushore, Heather                 Extension: 4476             Email: [email protected]

Diekman, Rebecca                    Extension: 4405              Email: [email protected] 

Farch, Cindy                               Extension: 4427              Email: [email protected]

Hahn, Cindy                              Extension: 4423               Email: [email protected]

Hippely, Lee Ann                      Extension: 4429               Email: [email protected]

Jurn, Janie                                  Extension: 4419               Email: [email protected]

Leibacher, Kim                          Extension: 4424              Email: [email protected]

Marenberg, Ruth                      Extension: 4406              Email: [email protected]

Rees, Kelley                               Extension: 4425              Email: [email protected]

Sellers, Gina                              Extension: 4420              Email: [email protected]

Sharkey, Karri                           Extension: 4422              Email: [email protected]

Sibert Biemler, Belinda           Extension: 4407              Email: [email protected]

Smith, Becky                             Extension: 4428              Email: [email protected]

Sullenberger, Valerie               Extension: 4430              Email: [email protected]

Tullio, Deb                                 Extension: 4433              Email: [email protected]

Vaughn, Gil                                Extension: 4431              Email: [email protected]

Weaver, Lynne                          Extension: 4432              Email: [email protected]

Children Services Department 

Billman, Chelsey                          Extension: 4484              Email: [email protected]

Brubaker, Victoria                      Extension: 5309              Email: [email protected]

Clemons, Sarah                           Extension: 4479              Email: [email protected]

Clyburn, Emeline                         Extension: 4418              Email: [email protected]

Codeluppi, Ryan                          Extension: 4480              Email: [email protected]

DeHaan-Nuby, Kristiana            Extension: 4477              Email: [email protected] 

Fogg, Laurie                                  Extension: 4485              Email: [email protected]

Gilbert, Ashley                              Extension: 4481              Email: [email protected] 

Kendall, Allison                             Extension: 4487             Email: [email protected]

Kyer, Julie                                      Extension: 4490              Email: [email protected]

Land, Miranda                             Extension: 4488               Email: [email protected]

Lill, Andrew J.                               Extension: 4417              Email: [email protected]

McVeigh, Tracie                           Extension: 5308              Email: [email protected] 

Miller, Laryn                                 Extension: 4483              Email: [email protected] 

Moen, Jodi                                    Extension: 5305              Email: [email protected]

Molnar, Brooke                           Extension: 4413              Email: [email protected]  

Nixon, Penny                               Extension: 4416              Email: [email protected] 

Rickenbaugh, Alexa                    Extension: 5302              Email: [email protected]

Schoch, Karly                               Extension: 4478              Email: [email protected]

Schultz, Michelle                         Extension: 4489             Email: [email protected]

Turner, Amanda                          Extension: 4482             Email: [email protected]
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