Job & Family Services

We, the staff of the Erie County Department of Job and Family Services, are dedicated to serving our community by providing services that enhance the quality of family life. We value and depend on our partnership with other agencies and private citizens. We advocate self sufficiency in an environment that promotes professionalism and values diversity.

Any comments should be sent to: [email protected]

With precautions being put into place for COVID19, please utilize the email [email protected] to send all necessary documents (food stamp, medical, cash assistance, child support, etc.) to your caseworker. This mailbox is monitored and documents will be passed along timely to the appropriate caseworker.  To use the self service portals, please click one of the links below to be redirected to the appropriate site: 

Self Service Portal for Foodstamps, Medical, and Cash

Child Support Web Portal 

General Information

For SNAP, FDPIR, FNS, and Joint Applications: 
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. 
 
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights
               1400 Independence Avenue, 
               SW Washington, D.C. 20250-9410; 
(2) fax: (202) 690-7442; or
 
For any other information dealing with Supplemental Nutrition Assistance Program (SNAP) issues, persons should either contact the USDA SNAP Hotline Number at (800) 221-5689, which is also in Spanish or call the State Information/Hotline Numbers (click the link for a listing of hotline numbers by State); found online at: http://www.fns.usda.gov/snap/contact_info/hotlines.htm.
 
To file a complaint of discrimination regarding a program receiving Federal financial assistance through the U.S. Department of Health and Human Services (HHS), write: HHS Director, Office for Civil Rights, Room 515-F, 200 Independence Avenue, S.W., Washington, D.C. 20201 or call (202) 619-0403 (voice) or (800) 537-7697 (TTY). 
 
This institution is an equal opportunity provider.

Contact Us

Main Line (419) 626-6781
 
Family and Workforce Development Department 

Adams, Lori - Extension: 4456 - Email: [email protected]

Alt, Steven - Extension: 4446 - Email: [email protected]

Bulger, Kim - Extension: 4438 - Email: [email protected]

Budd, Brandi - Extension: 5307 - Email: [email protected]

Daniel, Mary - Extension: 4450 - Email: [email protected]

Faggionato, Kim - Extension: 4444 - Email: [email protected]

Glass, Mariam - Extension: 4453 - Email: [email protected]

Green, Rachel - Extension: 4454 - Email: [email protected]

Griffith, Stephanie - Extension: 4437 - Email: [email protected]

Harris, Nicole - Extension: 4459 - Email: [email protected] 

Herchler, Kathy - Extension: 4455 - Email: [email protected]

Holbrook-Habeck, Angela - Extension: 4414 - Email: [email protected]

Jenkins, Amber - Extension: 4435 - Email: [email protected]

Jones, Lisa - Extension: 4449 - Email: [email protected]

King, Dolly - Extension: 4452 - Email: [email protected]

Lambert, Bonnie - Extension: 4439 - Email: [email protected]

Lindsey, Kristen - Extension: 4447 - Email: [email protected]

Overmyer, Stephanie - Extension: 4436 - Email: [email protected]

Post, Michele - Extension: 4461 - Email: [email protected]

Routsong, Sherri - Extension: 4412 - Email: [email protected]

Ryan, Erica - Extension: 4442 - Email: [email protected]

Schenk, Wendy - Extension: 4443 - Email: [email protected]

Sharkey, Cameron - Extension: 5303 - Email: [email protected] 

Sharpe, Kayleen - Extension: 4467 - Email: [email protected]

Taylor, Rachel - Extension: 4448 - Email: [email protected]

Walton, Sandra - Extension: 4440 - Email: [email protected]

Weyant, Paige - Extension: 4457 - Email: [email protected]

Ohio Means Jobs Department

Delong, Carolea - Extension: 4464 - Email: [email protected]

Frisch, Rebecca - Extension: 4468 - Email: [email protected]

Galloway, Emily - Extension: 4475 - Email: [email protected]

Irby, Lisa - Extension: 4469 - Email: [email protected]

Leibacher, Kim - Extension: 4441 - Email: [email protected]

Minnich, Alison - Extension: 4445 - Email: [email protected] 

Riddle, Trudy - Extension: 4462 - Email: [email protected] 

Uhl, Laura - Extension: 4451 - Email: [email protected] 

Vaughn, Gil - Extension: 4473 - Email: [email protected] 

Yingling, Neil - Extension: 4411 - Email: [email protected]

Fiscal Department

Bixler, Brian - Extension: 4402 - Email: [email protected] 

Lehner, Diane - Extension: 4409 - Email: [email protected]

Mulder, Chris - Extension: 4492 - Email: [email protected]   

Sharkey, Karri - Extension: 4491 - Email: [email protected] 

Administration Department

Balconi Ghezzi, Karen - Extension: 4400 - Email: [email protected]

Bruno, Amber - Extension: 4401 - Email: [email protected]

Child Support Department 

Diekman, Rebecca - Extension: 4405 - Email: [email protected] 

Farch, Cindy - Extension: 4427 - Email: [email protected]

Griggs, Cali - Extension: 4422 - Email: [email protected] 

Hahn, Cindy - Extension: 4423 - Email: [email protected]

Hippely, Lee Ann - Extension: 4429 - Email: [email protected]

Jurn, Janie - Extension: 4419 - Email: [email protected]

Marenberg, Ruth - Extension: 4406 - Email: [email protected]

Patchen, Kelli - Extension: 4476 - Email: [email protected] 

Rees, Kelley - Extension: 4426 - Email: [email protected]

Schlett, Stephanie - Extension: 4425 - Email: [email protected] 

Sellers, Gina - Extension: 4431 - Email: [email protected] 

Sibert Biemler, Belinda - Extension: 4407 - Email: [email protected]

Smith, Becky - Extension: 4428 - Email: [email protected]

Sullenberger, Valerie - Extension: 4430 - Email: [email protected]

Tullio, Deb - Extension: 4433 - Email: [email protected]

Weaver, Lynne - Extension: 4432 - Email: [email protected]

Wiegel, Christina - Extension: 4424 - Email: [email protected] 

Williams, Shayla - Extension: 4459 - Email: [email protected]

Williamson, Brianna - Extension: 4420 - Email: [email protected] 

Children Services Department 

Bellamy, Jackie - Extension: 5305 - Email: [email protected] 

Brubaker, Victoria - Extension: 4484 - Email: [email protected]

Clemons, Sarah - Extension: 4479 - Email: [email protected]

Clyburn, Emeline - Extension: 4418 - Email: [email protected]

Codeluppi, Ryan - Extension: 4480 - Email: [email protected]

Colavincenzo, Natalie - Extension: 4481 - Email: [email protected]

Feizkhah, Sharareh - Extension: 4486 - Email: [email protected] 

Fogg, Laurie - Extension: 4485 - Email: [email protected]

Gilbert, Ashley - Extension: 4481 - Email: [email protected] 

Kendall, Allison - Extension: 4487 - Email: [email protected]

Konik, Adam - Extension: 5309 - Email: [email protected] 

Kyer, Julie - Extension: 4490 - Email: [email protected]

Lill, Andrew J. - Extension: 4417 - Email: [email protected]

Matso, Jamie - Extension: 4488 - Email: [email protected]

McVeigh, Tracie - Extension: 5308 - Email: [email protected] 

Miller, Laryn - Extension: 4483 - Email: [email protected] 

Molnar, Brooke - Extension: 4413 - Email: [email protected]  

Nixon, Penny - Extension: 4416 - Email: [email protected] 

Powell, Mackenzie - Extension: 5302 - Email: [email protected] 

Schoch, Karly - Extension: 4478 - Email: [email protected]

Schultz, Michelle - Extension: 4489 - Email: [email protected]

Turner, Amanda - Extension: 4482 - Email: [email protected]

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