The Erie County Department of Job and Family Services is currently closed to the public due to COVID19. We are still working to provide services to our community. Please utilize emails and phone calls to get your documents and information to your caseworker.  

We, the staff of the Erie County Department of Job and Family Services, are dedicated to serving our community by providing services that enhance the quality of family life. We value and depend on our partnership with other agencies and private citizens. We advocate self sufficiency in an environment that promotes professionalism and values diversity.

Any comments should be sent to: [email protected]

With precautions being put into place for COVID19, please utilize the email [email protected] to send all necessary documents (food stamp, medical, cash assistance, child support, etc.) to your caseworker. This mailbox is monitored and documents will be passed along timely to the appropriate caseworker.  To use the self service portals, please click one of the links below to be redirected to the appropriate site: 

Self Service Portal for Foodstamps, Medical, and Cash

Child Support Web Portal 

PRC- COVID-19 Rent/Mortgage Assistance Information:

COVID-19 Response

This has been added temporarily in response to the Pandemic Program as declared by the Federal Government and/or Ohio Governor. These benefits have been added to assist families who have a minor child(ren) living in the home and who’s income (200% FPL) has been impacted negatively by the State of Emergency COVID-19 Virus Outbreak. There will be a one-time payment of up to $500.00 to eligible assistance groups for help with rent or mortgage. To verify eligibility for this temporary program, we will need a completed application (Appendix 1) and a copy of the applicant’s lease, landlord statement or copy of mortgage statement. Landlords name, address and phone number must be provided in the lease or landlord statement. All income in the household from the last 30 days must be verified and a statement of how the COVID-19 Crisis has impacted income negatively. The applicant must be a resident of Erie County. This program will be effective March 27, 2020 to June 1, 2020 and can be amended to extend if declared by the Federal Government and/or Ohio Governor.

Eligibility documentation required:

=         Completed application

=         Valid Drivers License (Unless agency has on file)

=         Proof of all household income: provide documents for past 30 days

=         Copy of lease, landlord statement or mortgage

=         A statement how COVID-19 has impacted your income

Adams, Lori                              Extension:  4456               Email: [email protected]

Alt, Steven                                Extension: 4446                Email: [email protected]

Bahnsen, Melinda                   Extension: 5307               Email: [email protected]

Bulger, Kim                               Extension: 4438               Email: [email protected]

Daniel, Mary                             Extension: 4450               Email: [email protected]

Delong, Carolea                       Extension: 4447               Email: [email protected]

Faggionato, Kim                       Extension: 4444               Email: [email protected]

Garris, Clark                              Extension: 4457               Email: [email protected] 

Griffith, Stephanie                   Extension: 4437               Email: [email protected]

Herchler, Kathy                         Extension: 4455              Email: [email protected]

Holbrook-Habeck, Angela       Extension: 4414              Email: [email protected]

Jessee, Kayla                              Extension: 4454              Email: [email protected] 

Jones, Lisa                                  Extension: 4449              Email: [email protected]  

King, Dolly                                  Extension: 4452              Email: [email protected]

Krueger, Tina                             Extension: 4435              Email: [email protected]

Lambert, Bonnie                       Extension: 4439              Email: [email protected] 

Naugle, Libby                             Extension: 4459              Email: [email protected]  

Overmyer, Stephanie               Extension: 4436              Email: [email protected]

Post, Michele                             Extension: 4461              Email: [email protected] 

Roth, Rebekah                           Extension: 4445              Email: [email protected] 

Routsong, Sherri                       Extension: 4412              Email: [email protected]

Ryan, Erica                                 Extension: 4442              Email: [email protected]

Schenk, Wendy                         Extension: 4443              Email: [email protected]

Taylor, Rachel                           Extension: 4448              Email: [email protected]

Uhl, Laura                                  Extension: 4467              Email: [email protected]

Walton, Sandra                         Extension: 4440              Email: [email protected]

Williamson, Brianna                Extension: 5303               Email: [email protected]  

Yingling, Neil                             Extension: 4451               Email: [email protected]  

Ohio Means Jobs Department

Frisch, Rebecca                         Extension: 4468             Email: [email protected]

Irby, Lisa                                     Extension: 4469             Email: [email protected]

Jenkins, Amber                          Extension: 4411             Email: [email protected] 

Mulder, Chris                             Extension: 4441             Email: [email protected]

Spehar, Kelly                              Extension: 4475             Email: [email protected]  

Fiscal Department

Bixler, Brian                               Extension: 4409             Email: [email protected] 

Haer, Deb                                   Extension: 4402             Email: [email protected]

Harris, Beth                                Extension: 4492             Email: [email protected] 

Lehner, Diane                            Extension: 4491             Email: [email protected]

Pickens, Pam                             Extension: 4493             Email: [email protected]

Williams, Shayla                        Extension: 4476             Email: [email protected]

Administration Department

Balconi Ghezzi, Karen              Extension: 4400             Email: [email protected]

Hohler, Amber                          Extension: 4401             Email: [email protected]

Child Support Department 

Diekman, Rebecca                    Extension: 4405              Email: [email protected] 

Farch, Cindy                               Extension: 4427              Email: [email protected]

Fisher, Bobby                            Extension: 4425              Email: [email protected]

Hahn, Cindy                              Extension: 4423               Email: [email protected]

Hippely, Lee Ann                      Extension: 4429               Email: [email protected]

Jurn, Janie                                  Extension: 4419               Email: [email protected]

Leibacher, Kim                          Extension: 4426              Email: [email protected]

Marenberg, Ruth                      Extension: 4406              Email: [email protected]

Povenmire, Ashley                   Extension: 4424              Email: [email protected]

Riddle, Trudy                             Extension: 4421             Email: [email protected]

Sellers, Gina                              Extension: 4420              Email: [email protected]

Sharkey, Karri                           Extension: 4422              Email: [email protected]

Sibert Biemler, Belinda           Extension: 4407              Email: [email protected]

Smith, Becky                             Extension: 4428              Email: [email protected]

Sullenberger, Valerie               Extension: 4430              Email: [email protected]

Tullio, Deb                                 Extension: 4433              Email: [email protected]

Vaughn, Gil                                Extension: 4431              Email: [email protected]

Weaver, Lynne                          Extension: 4432              Email: [email protected]

Children Services Department 

Billman, Chelsey                          Extension: 4484              Email: [email protected]

Clemons, Sarah                            Extension: 5302              Email: [email protected]

Clyburn, Emeline                         Extension: 4418              Email: [email protected]

Codeluppi, Ryan                          Extension: 4480              Email: [email protected]

DeHaan-Nuby, Kristiana            Extension: 4477              Email: [email protected] 

Feizkhah, Sharareh                     Extension: 4479              Email: [email protected] 

Fogg, Laurie                                  Extension: 4485              Email: [email protected]

Gilbert, Ashley                              Extension: 4481              Email: [email protected] 

Green, Rachel                               Extension: 4478              Email: [email protected] 

Kyer, Julie                                      Extension: 4490              Email: [email protected]

Lill, A.J.                                           Extension: 4417              Email: [email protected]

Lindsey, Kristen                           Extension: 5306              Email: [email protected]

Miller, Laryn                                 Extension: 4483              Email: [email protected] 

Moen, Jodi                                    Extension: 5305              Email: [email protected]

Molnar, Brooke                           Extension: 4413              Email: [email protected]  

Nicely, Victoria                             Extension: 5309              Email: [email protected] 

Nixon, Penny                               Extension: 4416              Email: [email protected] 

Oehling, Tevon                            Extension: 4488              Email: [email protected]

Schultz, Michelle                         Extension: 4415              Email: [email protected]

Turner, Amanda                          Extension: 4482             Email: [email protected]

Whyde, Jen                                   Extension: 4486              Email: [email protected]