Our dispatchers are very busy, having handled more than 43,900 calls through the countywide 911 system and more than 86,600 calls through general business lines in 2023. Dispatchers also handle primary public safety dispatching services for the Sheriff’s Office; Sandusky Police and Fire Departments; Perkins Township Police and Fire Departments; Huron Police and Fire Departments; Bay View Police and Fire Departments; Milan Police Department; Berlin Heights Police Department; Kelleys Island Police, Fire, and EMS Departments; and the Groton Township, Margaretta Township, and Vermilion Township Fire Departments. Starting January 1st, 2024, Berlin Township Fire Department and Milan Township Fire Department will be dispatched by the Erie County Sheriff's Office Communications Center.
In addition, dispatchers handle after hours calls for the Erie County Department of Job and Family Services—Children’s Services Division as well as many other public agencies, including highway and utility departments. Dispatchers also are responsible for the processing and validation of all arrest warrants and protection orders on file at the Sheriff’s Office.